Bendigo and Adelaide Bank, a prominent Australian financial institution, has entered into a partnership with nCino, Inc. The goal of this partnership is to streamline and elevate their business banking operations. Adam Rowse, Chief Customer Success Officer for Business Bank and Agribusiness at Bendigo and Adelaide Bank, emphasized their commitment to simplifying operations, providing the best user experience for customers and staff, and facilitating sustainable growth through this partnership.
The integration of nCino’s technology into Bendigo and Adelaide Bank’s operations will leverage intelligent automation and process optimization. This is expected to lead to faster decision-making and allow bankers to dedicate more time to building and nurturing customer relationships.
Mark Bernhardi, Managing Director of Australia and New Zealand at nCino, expressed excitement about the partnership and emphasized nCino’s role as a preferred partner for forward-thinking banks worldwide. He highlighted nCino’s track record of helping banks scale efficiently, enhance customer experiences, and drive innovation.
This partnership aligns with Bendigo and Adelaide Bank’s broader objective of simplifying operational processes, improving customer and employee experiences, and accelerating growth.
Both parties are enthusiastic about collaborating to streamline operations and create a seamless experience for both customers and staff.
About Bendigo and Adelaide Bank: Bendigo and Adelaide Bank is a leading Australian financial institution with a workforce of over 7,000 professionals dedicated to serving more than 2 million customers. The bank’s vision is to be the preferred banking partner in Australia and contribute to the well-being of both customers and the communities it serves.
About nCino: nCino is a global leader in the cloud banking industry, offering a software-as-a-service platform that empowers financial institutions to serve various customer segments, modernize operations, streamline client onboarding, optimize loan processes, and expedite account openings. nCino has built a strong reputation and has partnered with over 1,850 financial service providers worldwide.